We’ve all experienced it before: one day, out of the blue, an emotion catches us totally off guard. “I don’t know where that anger came from,” we say. Understanding the difference between hot and cold emotions can lead to better regulation of our emotions (and stronger, more resilient relationships as a result).
For more on how to regulate tough emotions, check out this video.
Susan David
Susan David, Ph.D. is one of the world’s leading management thinkers and an award-winning Harvard Medical School psychologist. Her TED Talk on the topic of emotional agility has been seen by more than 10 million people. She is a frequent contributor to the New York Times, Washington Post, and Wall Street Journal and often appears on national radio and television. Learn more.
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