When we slow down our conversations and invite someone to tell us more, we invoke curiosity, exploration, and compassion. This tiny tweak can have a big impact on our interactions and relationships.
Here’s a related conversation with Jay Shetty about how to use emotional agility to improve your communication skills.
Topics
post by
Susan David
Susan David, Ph.D. is one of the world’s leading management thinkers and an award-winning Harvard Medical School psychologist. Her TED Talk on the topic of emotional agility has been seen by more than 10 million people. She is a frequent contributor to the New York Times, Washington Post, and Wall Street Journal and often appears on national radio and television. Learn more.
Take the Quiz